Privacy

 

Last updated: March 2017

Thanks for visiting Floataway.com This Privacy Policy describes what information we collect and how it's used and shared. If you don’t agree with the terms of this Privacy Policy, you may not access or use the site. If you have any comments or questions about this Privacy Policy, feel free to contact us at info@floataway.com

1.    Core Principles

When it comes to your personal information we believe in transparency, not surprises. So before we get into the details, we want to share with you a few of our core privacy principles. First, we don’t sell your personal information to anyone. It’s just not the type of business we’re in. Second, we don’t ask for your personal information unless we need it to provide or improve the Services for you. Third, we don’t share your personal information unless you’ve specifically allowed it. Finally, we appreciate that when you use our Services, you trust us with your information, and we take that responsibility very seriously. This Privacy Policy holds us accountable for protecting your rights and your privacy.

2.    Collection

When you contact us or buy from us, we collect the following information, and use it only as described below:

2.1. Personal Details. This may include your name, address, email address and phone number. We use this information in the ways you would expect, such as to set up your Account or contact you. 

2.2. Payment Information. When you initially provide or update your payment information, we transmit it via an encrypted connection to our Payment Processor. We don’t store your payment information, other than your zip code and country, which we require for billing and to comply with tax and other government regulations. 

2.3. Communications With Us. When you send us emails or other communications, such as customer support inquiries, we maintain those communications and their contents so that we can resolve your inquiries or otherwise assist you. 

2.4. Files You Provide Us. When you use the Services, we store, process and transmit your User Content and information related to your account. We process and store such files and information in order to provide the Services.

2.5. Cookies And Other Technologies. We use these technologies to do things such as remember your preferences, keep you safe and improve and promote the Services. You can read more about how we use these technologies in our Cookie Policy, which is incorporated by reference into this Privacy Policy.

3. Sharing

Following The Law. We may disclose your information to third parties if we determine that such disclosure is reasonably necessary to comply with the law, protect our rights or prevent fraud or abuse of Squarespace or our users. When we receive law enforcement or national security requests for information, we strongly believe in privacy and transparency. We scrutinize such requests carefully and challenge vague, overbroad or otherwise unlawful requests. And when legally permitted, we provide our users with notice that their information is being requested. This notice is provided so that you have the opportunity to challenge such requests. 

4.    Protection

While no service is completely secure, we have a systems in place to keeping your information safe. We employ security measures such as using firewalls to protect against intruders, building redundancies throughout our network and testing for and protecting against network vulnerabilities. . 

5.    Retention

We'll retain your personal information for as long as we need it to provide you with the Services. You can ask for your personal information to be deleted at any time by deleting your Account or contacting us info@floataway.com. Please note that there may be latency in deleting your personal information from our servers and backup storage, and we may retain your personal information in order to comply with the law, protect our rights, resolve disputes or enforce our agreements.

6.    Access

To modify or delete the personal information you have provided to us, simply contact us. We may retain certain information as required by law or for necessary business purposes. On request, we'll provide you with a copy of your personal information that we maintain. This request may be subject to a fee not exceeding the prescribed fee permitted by law.

7.    Communications

We may periodically email you service-related announcements. We'll also send you emails related to your transactions. We may also send you marketing or promotional communications, but you can opt out of receiving subsequent marketing or promotional communications by clicking the link marked unsubscribe (or a similar phrasing) that’s included in those communications. 

8.    Modifications

We may modify this Privacy Policy from time to time, and will post the most current version on our site. If a modification meaningfully reduces your rights, we'll notify you.